Shipping policy

Shipping Policy

Last updated: August 9, 2026

At UzairStore, we aim to provide reliable and convenient delivery across Pakistan. Our orders are fulfilled through our trusted fulfillment and delivery partners.

Shipping Coverage

We currently offer delivery across Pakistan, subject to courier and delivery service availability in your area.

Delivery Time

For products sourced from local suppliers within Pakistan, orders generally arrive within 3–5 business days.

Delivery times may vary depending on the product, delivery location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

For products sourced internationally or directly from China, delivery may take approximately 10–17 business days.

The estimated delivery time for a specific product may vary, so please check the product information where an estimated delivery time is provided.

Cash on Delivery

We offer Cash on Delivery (COD) for eligible orders across Pakistan.

With COD, you pay for your order in Pakistani Rupees when the order is delivered to you.

Please provide an accurate and active phone number when placing your order, as we may contact you to confirm your order before shipment.

Order Processing

After you place an order, we may verify your order details before sending it for fulfillment.

Once your order is confirmed, it will be processed and handed over to our fulfillment and delivery partners.

Processing time may vary depending on product availability and the fulfillment process.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before the order is confirmed.

Shipping charges may vary depending on the product, delivery location, order size, or delivery service.

If multiple products are purchased in the same order, shipping charges may depend on how the products are fulfilled and shipped.

Tracking Your Order

Where tracking information is available, we may provide the tracking details after your order has been shipped.

You can use the provided tracking information to check the status of your shipment.

Delivery Delays

Delivery dates and timeframes are estimates and are not guaranteed.

Delays may occur due to:

  • Courier or logistics issues

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete delivery information

  • Customer being unavailable at the delivery address

  • High order volumes

  • Operational or transportation issues

  • Circumstances beyond our reasonable control

We will make reasonable efforts to assist you if your order is delayed.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • Active phone number

  • City and postal information where applicable

If incorrect or incomplete information causes a delivery failure or delay, additional delivery arrangements or charges may apply.

Failed or Refused Deliveries

If a customer refuses to accept a confirmed Cash on Delivery order or is repeatedly unavailable to receive the parcel, the order may be cancelled or returned to the fulfillment partner.

Repeated refused or failed deliveries may affect our ability to accept future COD orders from the same customer.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible return requests must be submitted within the applicable return period.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible with your order details and any requested photos or videos.

Please do not send any product back without contacting us first and receiving return instructions.

Third-Party Fulfillment

As a dropshipping store, some products purchased from UzairStore may be fulfilled and shipped directly by third-party suppliers or fulfillment partners.

This allows us to offer a wider range of products without keeping all products in our own physical inventory.

Where necessary to fulfill an order, relevant customer information such as your name, phone number, and delivery address may be shared securely with the appropriate fulfillment or delivery service provider.

Contact Us

If you have any questions about shipping or your order, please contact us:

UzairStore
Barkat Market, Lahore, Pakistan

Email: ibrahimuzairstartup@gmail.com
Phone: +92 329 9423997