Terms of Service

Last updated: August 9, 2026

OVERVIEW

Welcome to UzairStore. The terms "we", "us", and "our" refer to UzairStore. We operate this online store and website, including its content, products, services, features, and tools, to provide customers with an online shopping experience.

By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - ELIGIBILITY AND CUSTOMER INFORMATION

By using our website or placing an order, you confirm that you are legally permitted to enter into a purchase transaction.

When placing an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

You are responsible for ensuring that the information you provide is correct so that we can process and deliver your order successfully.

SECTION 2 - PRODUCTS

We make reasonable efforts to display product images, descriptions, specifications, colors, and other product information as accurately as possible.

However, actual product colors or appearance may vary depending on your device, screen settings, lighting, or other factors.

Product specifications, availability, images, prices, and descriptions may be changed or updated without prior notice.

We reserve the right to discontinue products or limit the quantity available for purchase.

SECTION 3 - ORDERS

When you place an order through our website, you are requesting to purchase the selected products.

We reserve the right to accept, reject, cancel, or limit an order where necessary, including in cases of incorrect product information, pricing errors, product unavailability, suspected fraudulent activity, or other legitimate reasons.

For Cash on Delivery (COD) orders, we may contact you by phone or other available communication methods to confirm the order before processing it.

Please ensure that your phone number and delivery information are accurate.

Once an order has been processed for fulfillment or shipped, cancellation may no longer be possible.

Orders that are returned, refunded, or replaced are subject to our Return & Refund Policy.

SECTION 4 - PRICES AND PAYMENT

All product prices displayed on our website are in the applicable currency shown at checkout.

Prices, discounts, promotions, and product availability may change without prior notice.

The price applicable to your order is the price displayed at the time your order is placed, unless an obvious pricing or technical error occurs.

We may offer Cash on Delivery (COD) and other payment methods where available.

For COD orders, payment is collected when the order is delivered, subject to the availability and terms of the delivery service.

SECTION 5 - SHIPPING AND DELIVERY

We offer delivery services across Pakistan where available.

Orders are processed and fulfilled through our delivery and fulfillment partners. As a dropshipping store, certain orders may be fulfilled and shipped by third-party fulfillment partners.

Estimated delivery times are provided as guidance and may vary depending on the product, delivery location, courier service, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.

We are not responsible for delays caused by courier services, incorrect customer information, inaccessible delivery locations, or circumstances outside our reasonable control.

Please ensure that your name, phone number, and delivery address are correct when placing an order.

For more information, please refer to our Shipping Policy.

SECTION 6 - RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, and replacements are handled according to our Return & Refund Policy.

Eligible return requests must be submitted within the applicable return period stated in our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and, where requested, clear photos or videos of the product.

Do not send any product back without contacting us first and receiving return instructions.

SECTION 7 - THIRD-PARTY FULFILLMENT AND SERVICES

We may work with third-party service providers and fulfillment partners to process, pack, ship, deliver, and support orders.

Where necessary to fulfill an order, relevant customer information such as your name, phone number, and delivery address may be shared with the appropriate service provider.

We remain responsible for providing customer support through UzairStore, while certain fulfillment, shipping, payment, or delivery activities may be performed by third-party service providers.

SECTION 8 - INTELLECTUAL PROPERTY

All content on this website, including our logo, branding, text, graphics, images, website design, and other original materials, is owned by or licensed to UzairStore unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or use our website content or branding for commercial purposes without our prior written permission.

SECTION 9 - THIRD-PARTY LINKS AND SERVICES

Our website may contain links, features, or services provided by third parties.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

If you use a third-party service, you should review its applicable terms and privacy policies.

SECTION 10 - SHOPIFY

Our online store is hosted and powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.

Your purchases are made directly with UzairStore. Shopify is not responsible for the products sold by UzairStore or for the fulfillment of orders placed through our store.

SECTION 11 - ACCURACY OF INFORMATION

We make reasonable efforts to keep product information, pricing, availability, and other website information accurate.

However, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors, update information, change prices, or cancel orders affected by an obvious error.

If an order is cancelled because of an error, we will make reasonable efforts to notify the customer.

SECTION 12 - PROHIBITED USE

You agree not to use our website:

• For any unlawful or fraudulent purpose.

• To provide false or misleading information.

• To interfere with the operation or security of the website.

• To attempt unauthorized access to our systems.

• To copy or misuse our website content or intellectual property.

• To use automated systems to interfere with or extract information from our website without permission.

• To engage in activity that may harm UzairStore, our customers, service providers, or other users.

We reserve the right to refuse service or cancel orders where we reasonably believe these Terms have been violated.

SECTION 13 - DISCLAIMER

Our website and services are provided on an "as available" basis.

We make reasonable efforts to provide accurate product information and reliable services, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Product availability, delivery times, and other services may be affected by circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 14 - LIMITATION OF LIABILITY

To the extent permitted by applicable law, UzairStore will not be responsible for indirect or consequential losses arising from the use of our website or services where such losses are beyond our reasonable control.

Nothing in these Terms limits any liability or customer rights that cannot legally be limited under applicable law.

SECTION 15 - PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share personal information when you use our website or place an order.

SECTION 16 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or applicable requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

SECTION 17 - GOVERNING LAW

These Terms of Service shall be governed by the applicable laws of Pakistan.

Any disputes relating to these Terms or your use of our services shall be subject to the applicable courts and legal requirements in Pakistan.

SECTION 18 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

UzairStore
Barkat Market, Lahore, Pakistan

Email: ibrahimuzairstartup@gmail.com
Phone: +92 329 9423997